Starting in early May 2014, Tangerine Clients will be able to access their Accounts at nearly 4,000 ABMs across Canada, without paying any fees through the Scotiabank ABM Network including at Shell, 7-Eleven, Quickie convenience stores, Cineplex Theatres and Couche-Tard. Please visit tangerine.ca for our ABM Locator to look up all no-fee ABM locations.
Tangerine is the operating name of Tangerine Bank, a Schedule I chartered Canadian bank regulated by the Office of the Superintendent of Financial Institutions (OSFI). Tangerine Bank is a member of Canada Deposit Insurance Corporation (CDIC).
Until November 15, 2012, we were owned by ING Group, operating as ING DIRECT – the operating name of ING Bank of Canada.
On November 15, 2012, Scotiabank (also known as The Bank of Nova Scotia) acquired ING Bank of Canada and its subsidiaries from ING Group. We began operating as Tangerine in the Spring of 2014. Now that Tangerine Bank and its subsidiaries are wholly owned by The Bank of Nova Scotia, we are no longer affiliated with ING Groep N.V. (the legal name of ING Group). We are an independently operated subsidiary of Scotiabank.
All of our Canadian dollar savings products, such as our Savings Account, Guaranteed Investments (GICs), Business Savings Account, Retirement Savings Plan (RSP) and Tax-Free Savings Accounts (TFSAs) are eligible for CDIC insurance. However, like other banks, our loan products, US dollar accounts and mutual funds (offered by Tangerine Investment Funds Limited) are not insured.
Tangerine Affiliates include:
We are a member of the following industry associations: The Canadian Payments Association, Interac®, THE EXCHANGE Network®, MasterCard® International and Maestro® International.
Trademarks Belonging to Tangerine or Other Entities
Certain names, graphics, logos, icons, designs, words, titles or phrases in this document may constitute trade names, trademarks or service marks of Tangerine Bank or other entities. Trademarks may be registered in Canada and in other countries as applicable.
The display of trademarks on the pages of this document does not imply that a license of any kind has been granted unless expressly stated herein.
Any unauthorized copying or modification of trademarks and/or the contents herein may be a violation of federal, common, trademark and/or copyright laws and could subject the copier to legal action.
Marketing Names/Trade Names Used by Tangerine Bank: Certain names, graphics, logos, icons, designs, words, titles or phrases in this document may constitute trade names, trademarks or service marks of Tangerine or other entities. Trademarks may be registered in Canada and in other countries as applicable.
“Tangerine” is a marketing name (also referred to as a trade name or brand name) used under license by Tangerine Bank.
® Forward Banking and Lil' Savers are registered trademarks of Tangerine Bank.
™ Cheque-In is a trademark of Tangerine Bank.
The following are trademarks of other companies: ® Interac is a trademark of Interac Inc. Tangerine Bank is an authorized user of the trademark. ® MasterCard is a registered trademark of MasterCard International Inc. ® Maestro is a trademark of MasterCard International Inc. Tangerine Bank is a licensed user of the trademark. ® Twitter is a registered trademark of Twitter Inc. ® Facebook is a registered trademark of Facebook Inc. ® YouTube is a registered trademark of Google Inc. ® BlackBerry is a registered trademark of Research in Motion. ® THE EXCHANGE Network is a registered trademark of Fiserv Inc., licensed for use in Canada by FICANEX Services Limited Partnership. ® Scotiabank is a registered trademark of The Bank of Nova Scotia
Ipsos 2013 Best Banking Awards are based on quarterly Customer Service Index (CSI) survey results. Sample size for the total 2013 CSI program year ended with the August 2013 survey wave was 45,875 completed surveys yielding 69,268 financial institution ratings nationally. Visit ipsos.ca for more information.
Tangerine received the highest numerical score among midsize banks in the proprietary J.D. Power 2012-2013 Canadian Retail Banking Customer Satisfaction StudySM. 2013 study based on 21,815 total responses measuring 8 banks and measures opinions of consumers with their primary banking institution. Proprietary study results are based on experiences and perceptions of consumers surveyed May 2013. Your experiences may vary. Visit jdpower.com
Wow, it has been 16 years that we’ve been helping make a difference for Canadians. When we first opened for business in 1997, people saw right away that we were offering a real alternative to traditional banking. We quickly became known as the bank that helps Canadians save, and now we’re seen as an established leader in simple, innovative and fair everyday banking. The phrase “forward banking” sums all of this up.
It has been an especially busy year for us. Since we are no longer owned by ING Group, we have had no choice but to change our name. In 2013 we spent much time and energy looking for the right name to represent who we are. As you would expect, our customers and employees played a huge role in this choice. The name Tangerine reflects our unique, innovative approach to simple banking. It captures everything that forward banking is all about.
From the day we first opened, we’ve always been committed to making a difference – for our Clients, for our employees and for our communities. We have nearly 2 million Clients because the values of Tangerine are aligned with our employees and the values of Canadians overall.
We enjoy getting out in communities across Canada and pitching in with valuable projects that help make Canadians’ lives better. In 2013 we worked on over 200 community-based projects. For example, we went on the road with Five Hole for Food, an annual hockey tour that supports food banks across Canada, helping to raise 340,000 pounds of food in 13 cities. We also helped YMCA Camp Cedar Glen prepare for their summer season by rolling up our sleeves and doing groundskeeping work.
We never lose sight of what’s important – our Clients! Our obsession with making Clients’ lives simple and helping them live a healthy financial life led to some wonderful recognition in 2013. RateSupermarket.ca chose our Chequing Account as the best in Canada, thanks to interest earned and flexible fee-free withdrawals and transfers. We also received a 2013 BlackBerry® Achievement Award for “Putting Customers First” and a 2013 J.D. Power Award for customer satisfaction, which confirms for us that we’re making a difference in our Clients’ lives.
We have put together this website to share the great work we’ve done in 2013. Our team is proud of the contributions they have made and we’re pleased to share them here.
I hope you enjoy reading our story.
Wishing you and your family all the best for 2014!
President and CEOStart Exploring